ATL311 has proudly been named the recipient of the 2025 Award of Excellence at the Engage 311 Conference in Phoenix, Arizona—an honor that celebrates the team’s innovation, dedication, and outstanding…

This week, we’re spotlighting the work of APD’s Mounted Patrol and the Cobb County Sheriff’s Office — two teams who have been quietly training together for months to make sure…

For more than two decades, the Atlanta Fire Rescue Department (AFRD) has served as a cornerstone of Georgia’s Child Passenger Safety Program—an initiative launched by the Governor’s Office of Highway…

What does trust look like in a city? Sometimes it’s a well-lit sidewalk or a bus that arrives on time. And sometimes, it’s something harder to see—like the willingness of…

Cleaner streets. Faster answers. Clearer communication. In 2025, ATL311 made it easier for residents to connect with city services — by phone, online, and in person. From award-winning innovation to…