ATL311

What’s New ATL311 is continuing its commitment to making it easier for residents to connect with City services by introducing…

A Personal Connection at City Hall The morning of Tuesday, October 7 began with an unexpected voice on the other…

ATL311 has introduced a new Interactive Voice Response (IVR) system designed to make connecting with city services faster and easier.…

Why It Matters When you reach out to ATL311, you’re doing more than making a phone call or sending an…

ATL311 continues its commitment to transparency and community engagement by sharing monthly performance highlights through its Data Radar and Referral…

At ATL311, every call is a chance to help, and our agents consistently rise to the occasion. Over the past…

ATL311 has proudly been named the recipient of the 2025 Award of Excellence at the Engage 311 Conference in Phoenix,…

ATL311 is more than just a call center—it’s a team of dedicated individuals committed to helping Atlanta residents with care,…

ATL311 proudly recognizes employees Shadé Stokes-Campbell, Sheena Weaver, and Charmain Lawson for their outstanding service and community engagement during Lakewood…