Effective Date: September 5, 2025

Thank you for visiting ATL Direct, an official website of the City of Atlanta (“City,” “we,” or “our”). We are committed to maintaining your online privacy and make every effort to ensure your rights are protected.

1. Information We Collect

Automatically collected information

  • Your Internet Protocol (IP) address is automatically collected to track the number of computers used to visit our site, the pages visited most often, and the timeframe used most frequently.

  • Additional information such as browser type, device, operating system, referring website, and date/time of access may also be collected.

  • This statistical data is used only to analyze what information is most frequently requested by the public and how the City of Atlanta can best provide it.

  • We do not collect or track personal information on any individual using the site unless you voluntarily provide it.

Voluntarily provided information

  • Information you provide through forms, surveys, subscriptions, or other interactions (e.g., email addresses for newsletters).

  • If you choose to share personal information, that information is available only to City employees who provide a service related to your correspondence. Access is limited to qualified professionals assigned to provide City services consistent with your interaction with this website.

2. Use of Information

We use the information collected to:

  • Provide access to and improve ATL Direct;

  • Monitor and analyze site performance;

  • Respond to inquiries and feedback;

  • Send newsletters or updates (only if you have opted in, with the option to unsubscribe at any time).

3. Public Records and Georgia Law

Please note that information you provide through this website may be subject to disclosure under the Georgia Open Records Act (O.C.G.A. § 50-18-70 et seq.). This means certain information may be made publicly available upon request, unless an exemption applies under state law.

4. Cookies and Tracking Technologies

ATL Direct uses cookies and similar technologies to:

  • Remember user preferences;
  • Improve site functionality;
  • Collect aggregated, non-personal analytics about site usage.

See our Cookie Notice [link] for more details.

5. Children’s Privacy

ATL Direct is not directed at children under 13. The City does not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us so it can be removed.

6. Third-Party Services and Links

  • We may use trusted third-party services (such as Google Analytics or similar providers) to help operate the website. These services may collect information in accordance with their own privacy practices.
  • The City of Atlanta is not responsible for the privacy practices or the contents of external websites that link from ATL Direct. Please review the privacy policies of those external websites for details about how they handle your information.

7. “Do Not Track”

ATL Direct does not currently respond to web browser “Do Not Track” signals.

8. Information Security

The City takes reasonable precautions to protect information collected through ATL Direct. However, no website can guarantee absolute security.

9. Policy Changes

These guidelines are subject to change. It is therefore recommended that you refer back to them periodically for updates.

10. Media, Digital Communications, and Scheduling

Media Inquiries

To ensure a timely response to deadlines, please send all media inquiries to: atlmedia@atlantaga.gov.

Digital Communications and Social Media

The Mayor’s Office of Communications manages digital communications through the City of Atlanta website at www.atlantaga.gov and through official social media channels such as Facebook, Twitter, Instagram, and YouTube.

Scheduling Requests

All non-media scheduling requests for Mayor Dickens should be submitted through the Scheduling Office’s portal at scheduling.atlantaga.gov.

11. Contact Information

For questions about this Privacy Policy or our Internet Privacy Guidelines, please contact:

City of Atlanta – Mayor’s Office of Communications

  • Visit the City Directory for department listings.
  • Email us at communications@atlantaga.gov.